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Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Monitor client activity and take initiative to answer phones and resolve client issues. The client care representative will respond to customer concerns over the phone or via web chats. Full-time, short-term, seasonal role.
She spoke with a customer service representative who said the company is attempting to fill 45 positions. Remote, temporary position lasting 6 months. Will be responsible for answering advanced hardware & networking troubleshooting calls or web chats, verbally de-escalating difficult situations, and supporting issues resolution. Virtual opportunity for a licensed tax professional. Will evaluate and resolve client tax issues, collaborate with team members, assist with consultations, and document and communicate resolution plans, recommendations and strategies. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Jackson Hewitt has hired for in the past and might be likely to hire for again in the future.
Head of Compliance
Jackson Hewitt is a full-service tax services company with a mission to transform the way its customers engage with their personal finances. The tax preparation service has six work-from-home job openings supporting customers, employees and the company in various ways. No tax-filing experience is needed.
For other companies hiring seasonally (and permanently!) be sure to like The Penny Hoarder Jobs on Facebook to stay in the loop. USB-Connected headset that have noise canceling specifications or home phone. Must have an address in the state where the company is hiring. Concise and clear communication with co-workers and customers. Ability to prioritize the needs of customers and empathize with them.
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Jackson Hewitt aims to help clients with tax refunds and boasts the title of fastest-growing, full-service tax preparation company. You might have seen its station in your local Walmart. The Tier 2-level operations support representative will work to solve advanced hardware and networking troubleshooting problems from Jackson Hewitt franchise and corporate employees. Work is performed over the phone or via web chats.
Monitor client flow at the location and keep clients engaged during periods of wait time. Assists with scheduling tax preparation appointments. These are all full-time seasonal gigs that could last up to six months. A representative for the company told us candidates from all 50 states will be considered. Pay ranges from $10.50 an hour to about $15 an hour.
Nearby locations
Jackson Hewitt and its franchisees are equal opportunity employers committed to maintaining a diverse and inclusive workforce. Jackson Hewitt does not control the independent franchisees' employment policies and practices and does not employ those working at franchised locations. Responsibilities will include responding to clients' questions posted on social media and helping research and resolve client issues.
Additional training, experience or skills may be required. Enrollment restrictions and other state restrictions may apply. Valid at participating locations only.
Chief Compliance and AML Officer
Did you apply to this job at the employer's site? If so, please click "Applied for Job" to save it to your "Application History" page. If not, click on "Did Not Apply" to return to the job post. Operations Support Representative needed. Answer questions for state or federal returns. Will help preparers on navigation of software through prior and current year system changes.
Need a BA/BS and three years of exp. To apply for this job, click on the “APPLY” button at the bottom of the job description page on the website of this company to fill out and submit the application form. Ability to set the right expectations and resolve conflicts with customers. Get a free, personalized salary estimate based on today's job market. Over 150 million people file taxes every year and more than half use tax services. Most offices are independently owned and operated.
Jackson Hewitt offers a money-back guarantee that clients will receive their maximum refund with 100% accuracy. Jackson Hewitt also helps clients navigate changes in taxes related to major life events, including education, employment, marriage, investments, accidents, and theft. Start a career and Get More in Return. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. Start a career and Get More in Return®.
You’re empowered and equipped to make smart, effective decisions. You'll get the guidance and support you need to build your success. I love my job because every day Jackson Hewitt empowers me to improve the workplace and make us more innovative, collaborative, and fun to be at. Become part of one of the top, award-winning, low-cost tax help franchises in the country.
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