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She spoke with a customer service representative who said the company is attempting to fill 45 positions. Remote, temporary position lasting 6 months. Will be responsible for answering advanced hardware & networking troubleshooting calls or web chats, verbally de-escalating difficult situations, and supporting issues resolution. Virtual opportunity for a licensed tax professional. Will evaluate and resolve client tax issues, collaborate with team members, assist with consultations, and document and communicate resolution plans, recommendations and strategies. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Jackson Hewitt has hired for in the past and might be likely to hire for again in the future.
Needs a diploma and two years relevant Tech Support experience. Support one call resolution, research and transmit accurate information with a goal of resolving issues and will take ownership of work. We offer seasonal opportunities and flexible schedules for a variety of positions.
Job Seekers
For other companies hiring seasonally (and permanently!) be sure to like The Penny Hoarder Jobs on Facebook to stay in the loop. USB-Connected headset that have noise canceling specifications or home phone. Must have an address in the state where the company is hiring. Concise and clear communication with co-workers and customers. Ability to prioritize the needs of customers and empathize with them.
Need five years of work experience. As a Sr Mgr CRM, you will define and execute the customer engagement strategy across the company product portfolio. In this role, you will lead the customer growth through CRM channels, defining customer product engagement strategy from awareness to...
My impact is helping avoid more than 2.4 billion pounds of carbon dioxide emissions.
Additional training, experience or skills may be required. Enrollment restrictions and other state restrictions may apply. Valid at participating locations only.
You’re empowered and equipped to make smart, effective decisions. You'll get the guidance and support you need to build your success. I love my job because every day Jackson Hewitt empowers me to improve the workplace and make us more innovative, collaborative, and fun to be at. Become part of one of the top, award-winning, low-cost tax help franchises in the country.
Tax help with heart
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.
Jackson Hewitt offers a money-back guarantee that clients will receive their maximum refund with 100% accuracy. Jackson Hewitt also helps clients navigate changes in taxes related to major life events, including education, employment, marriage, investments, accidents, and theft. Start a career and Get More in Return. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. Start a career and Get More in Return®.
Jackson Hewitt and its franchisees are equal opportunity employers committed to maintaining a diverse and inclusive workforce. Jackson Hewitt does not control the independent franchisees' employment policies and practices and does not employ those working at franchised locations. Responsibilities will include responding to clients' questions posted on social media and helping research and resolve client issues.
Monitor client flow at the location and keep clients engaged during periods of wait time. Assists with scheduling tax preparation appointments. These are all full-time seasonal gigs that could last up to six months. A representative for the company told us candidates from all 50 states will be considered. Pay ranges from $10.50 an hour to about $15 an hour.
We make the world cleaner, safer and healthier – helping customers succeed while protecting people and vital resources. Finally, you need to be pretty flexible when it comes to hours and days — days, afternoons, evenings, weekends, overtime . Quickly and accurately verifies and enters customers’ personal and Form W-2 information into Jackson Hewitt’s proprietary software. The escalations specialist will assist with customer complaints, service delivery failures and other issues. Save time and find higher-quality jobs than on other sites, guaranteed. Demonstrate voice quality and present professional, patient demeanor.
Spanish/English bilingual skills a plus. Be responsible for overall system performance and maintenance including ensuring information security, testing updates. Must have a bachelor's degree and 5+ years of recent HRIS analyst experience processing HR actions.
At least two years' customer service or social media experience required. This is a seasonal, remote-based position. Seeking client care representative for seasonal, remote position. Answer client calls or online chats and provide customer issue resolutions. Requirements include a HS diploma or GED, years of contact center experience, and MS Office skills.
1 year and above experience in service working environment in the public or call center will be a plus. Ability to understand clearly and respond to issues presented by customers appropriately. The ability to make decisions appropriately on behalf of customers effectively and quickly. Uphold the values of the company and respect customers.
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